Free Success Circle - Through Your Customer’s Eyes: Creating a Better Customer Experience (October 15, 2026)

Thu, 15 Oct 2026 20:00:00 GMT

FREE SUCCESS CIRCLE
Through Your Customer’s Eyes: Creating a Better Customer Experience

For over 20 years, WESO has offered our Success Circle, a FREE peer mentoring discussion group, to both members and non-members. The informal meetings include open discussion, sharing knowledge and experiences, and uniting our talents for problem solving and idea generation.

These small group meetings are open to ALL, regardless of gender, and you do not need to be a WESO member to attend.

What is it really like to do business with you? This month at Success Circle, we’ll look at your business from your customer’s perspective, from first contact through follow-up. Through discussion and activities, we’ll identify what’s working, where customers may experience confusion or frustration, and simple ways to improve their experience. You’ll leave with practical ideas to make doing business with you easier and more enjoyable.

When? Thursday, October 15, 1:00-2:30 PM

Where? Talent Library, 101 Home Street, Talent

Lunch or Coffee Break? You're welcome to bring something to nibble or sip on while we discuss.

While this meeting is FREE, we do ask that you register online so we know how many people to expect and in case we need to notify you of scheduling/venue changes.
REGISTER
Questions? Contact Mary Fitzsimmons, WESO Outreach Director

Program: "Who Not How" with Lisa McClease-Kelly (November 05, 2026)

Fri, 06 Nov 2026 01:30:00 GMT

Who Not How Mindset

Shifting from asking “How can I do this?” to “Who can help me accomplish this?”

Most business owners are used to carrying a heavy load — solving problems, managing responsibilities, and pushing forward on their own.

This hands-on, practical and energizing session introduces the transformative “Who Not How” mindset: shifting from asking “How can I do this?” to “Who can help me accomplish this?”

In this session:

You will learn how to leverage relationships, partnerships, and collective expertise to accelerate progress without burnout.
You will leave with a practical framework for achieving more — not by doing more alone, but by surrounding themselves with the right people

About Lisa:

Lisa McClease-Kelly, fondly known as the “Connection Queen,” has spent more than two decades building businesses—and helping others build theirs—through the power of relationships.

Lisa and her husband, Dave, have owned Kelly’s Automotive Service in Grants Pass and Medford for 22 years, growing it into an award-winning Southern Oregon business. Lisa spent seven years as the Area Director for BNI in Southern Oregon, where she helped launch four chapters and received international recognition for her work. For the past five years, she has owned and led Network In Action Oregon, part of an international mastermind and networking organization connecting business owners and professionals locally, nationally and around the world.

A business coach, speaker and longtime community leader, Lisa has also served twice as President of the Greater Grants Pass Rotary Club and served on nonprofit boards.

At the heart of everything Lisa does is a simple belief: relationships are the key to success—both professionally and personally. She is passionate about helping people move beyond simply “networking” to building genuine connections, creating meaningful collaborations and finding ways to help one another succeed.

PROGRAM SCHEDULE

5:30 - Registration, Networking, Hearty Appetizers, and Dessert
6:00 - Announcements & Member Introductions
6:35 - Business Spotlight - TBA
6:40 - Sweet Spot Sponsor - TBA
6:45 - Featured Program - Lisa McClease-Kelly
7:45 - Program Concludes, Door Prizes Announced

LOCATION

Rogue Valley Country Club, 2660 Hillcrest Rd, Medford, OR 97504

PRICING

Member - $20.00
Non-member - $35.00 (JOIN WESO now and save on events!)

You must register on the website to attend the meeting.
Registration Deadline : November 4th, 2026

Questions about registration? Contact events@wesoweb.org

______________

WESO supports the Community Works - Dunn House Shelter.
We offer the option to donate to Dunn House Shelter when you register online.

Women Entrepreneurs of Southern Oregon (WESO) upcoming events

Free Success Circle - Through Your Customer’s Eyes: Creating a Better Customer Experience (October 15, 2026)

Program: "Who Not How" with Lisa McClease-Kelly (November 05, 2026)